Forum - Tech Help - "An error has occurred": after installation - Messages http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Forum - Tech Help - "An error has occurred": after installation - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Wed, 29 May 2013 08:44:32 GMT Wed, 29 May 2013 08:44:32 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from gorky117 Jamie wrote:
Hi gorky117,

The best thing to do in this situation is to completely uninstall everything (including going to the "C:\program files\" and/or "C:\program files (x86)\" folders and deleting any and all "Muvizu" or "Muvizu Play" folders there).

Next restart your computer (it never hurts to do this )

Re-install Muvizu and ensure that you tick the 3 boxes for C++ redistributables, .Net framework and for Direct X - even if they are already installed.

If this doesn't fix the problem, let us know


Hi Jamie ,

Hope you are doing good !

Thanks a million! I have down loaded the software following your instructions !

Cheers !!!

Warms Regards

Gaurav]]> Wed, 29 May 2013 08:44:32 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from Jamie
The best thing to do in this situation is to completely uninstall everything (including going to the "C:\program files\" and/or "C:\program files (x86)\" folders and deleting any and all "Muvizu" or "Muvizu Play" folders there).

Next restart your computer (it never hurts to do this )

Re-install Muvizu and ensure that you tick the 3 boxes for C++ redistributables, .Net framework and for Direct X - even if they are already installed.

If this doesn't fix the problem, let us know ]]> Mon, 20 May 2013 12:04:51 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from gorky117 jamesriley wrote:
Hi gdesigner,

Thanks for getting in touch.

If you could completely uninstall the version of Muvizu you have and re-install the 64bit lite or full version, this might help.

If you send me the specifications of you machine as well this might help me get to the bottom of the error.

Thanks in advance.

Jim.



Hi Jim ,



Greetings for the day !


I am too receiving the following error massage when I am clicking on Muvizu icon on desktop:


An error has occurred:- Unable to load DLL:-Muvizu.dll. The specific module could not be found .( exception from HRESULT:0X8007007E


Below is the configuration and detail of Machine where I have installed Muvizu version full( 500MB) for windows 64 bit


Sony Viao
windows 7 home edition 64 bit
Intel core i5 processor
4 GD RAM
Radeon 1 GB graphic card


100 GB of Hard desk free space


Will appreciate an early response



Warm regards
Gaurav]]> Mon, 13 May 2013 19:53:29 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from gorky117 jamesriley wrote:
Hi gdesigner,

Thanks for getting in touch.

If you could completely uninstall the version of Muvizu you have and re-install the 64bit lite or full version, this might help.

If you send me the specifications of you machine as well this might help me get to the bottom of the error.

Thanks in advance.

Jim.
]]> Mon, 13 May 2013 19:51:48 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from GuyFilms Tue, 23 Apr 2013 01:35:42 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from gdesigner

System specs: ------------------
System Information
------------------
Time of this report: 7/25/2012, 08:59:38
Machine name: SIMPSON-FLEMING
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: 320-1030
BIOS: Ver: AN2_710.rom vAN27.10
Processor: AMD A4-3400 APU with Radeon(tm) HD Graphics (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 3570MB RAM
Page File: 5330MB used, 1808MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode]]> Wed, 25 Jul 2012 14:14:53 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from gdesigner Wed, 25 Jul 2012 13:04:15 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from jamesriley
Thanks for getting in touch.

If you could completely uninstall the version of Muvizu you have and re-install the 64bit lite or full version, this might help.

If you send me the specifications of you machine as well this might help me get to the bottom of the error.

Thanks in advance.

Jim.]]> Wed, 25 Jul 2012 12:46:53 GMT http://www.muvizu.com/Forum/topic1998-an-error-has-occurred-after-installation.aspx Message from gdesigner ]]> Wed, 25 Jul 2012 00:54:21 GMT