Forum - Tech Help - mp3's won't import - Messages http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Forum - Tech Help - mp3's won't import - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Mon, 25 Apr 2011 01:58:10 GMT Mon, 25 Apr 2011 01:58:10 GMT http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Message from newyearsproject
Thanks so much for Muvizu!]]> Mon, 25 Apr 2011 01:58:10 GMT http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Message from mysto jonbez wrote:
Hi

I've had the same message in the past. To fix it I've just convert the file I'm working with to 44,100 Hz, 16 Bit.
If you look at your file, it will probably be 24bit or 32bit. For the file to work with the engine it needs to be 16bit.

Hope you fix it m8


I've had the same issue and I used this to fix it as well. Worked like a charm.]]> Fri, 22 Apr 2011 21:46:25 GMT http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Message from jonbez
I've had the same message in the past. To fix it I've just convert the file I'm working with to 44,100 Hz, 16 Bit.
If you look at your file, it will probably be 24bit or 32bit. For the file to work with the engine it needs to be 16bit.

Hope you fix it m8]]> Fri, 22 Apr 2011 18:19:32 GMT http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Message from claireq He must have rapid typing hands!

Good Luck newyearsproject anyway!
edited by claireq on 22/04/2011]]> Fri, 22 Apr 2011 18:12:49 GMT http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Message from claireq First of all, let me say welcome to Muvizu!

This has been known to happen with some MP3s and .wav files - but it has been a bit unpredictable.
The best thing would be if you could send the audio file to bugs@muvizu.com along with a brief message (a copy of your forum post would be great).

What I would suggest is downloading Audacity and use it to open then save your .mp3 file as a .wav file - most of the people in the office use Audacity so hopefully it should work.

You can get it from:
http://audacity.sourceforge.net/download/windows

Please let us know how you get on.

Cheers
Claire]]> Fri, 22 Apr 2011 18:10:39 GMT http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Message from mcmillan-ra
Most MP3's should import just fine. The only issue I am aware is that some files that had been encoded with LAME using "joint stereo" (or something like that) would fail. If you want, you could send one of the mp3's to bugs@muvizu.com and we'll have a look to see if we can figure out what's up.

As a work around in the meantime - because we're up to our eyes in it - you could use an audio program (audacity, goldwave or something similar) to convert them to "WAV" files, and they should import OK.]]> Fri, 22 Apr 2011 18:09:17 GMT http://www.muvizu.com/Forum/topic1016-mp3s-wont-import.aspx Message from newyearsproject
"There was an error when importing the audio file.

The file is in an unknown format."

Now, these are just mp3s, and I've tried many different files from many different sources. Does anyone know what could be causing this?]]> Fri, 22 Apr 2011 17:25:35 GMT