http://www.muvizu.com/Forum/topic10361-key-frame-expansion-still-locked-after-purchase.aspx Forum - Tech Help - Key Frame expansion still locked after purchase - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Tue, 20 Apr 2021 05:38:22 GMT Tue, 20 Apr 2021 05:38:22 GMT http://www.muvizu.com/Forum/topic10361-key-frame-expansion-still-locked-after-purchase.aspx
I have purchased the key frame expansion pack and received confirmation of the payment, the pack is showing as purchased in my account but when i run the software the keyframe option is still locked.

I tried activating the software and it says my Muvizu has been upgraded but it is still locked.

I now have the message that I have activated too many times and i am locked out.

The software has only ever been installed on one computer - surely if the software is "locked" to a mac address it shouldn't have any activation restrictions if the software has not "moved" to another machine.

I now find myself "stuck" and wonder if my $70 has gone down the drain

Any help would be appreciated

Thanks

Mark]]> Tue, 20 Apr 2021 05:38:22 GMT