Forum - How Do I ...? - How do I load chemistry set?

Forum - How Do I ...? - How do I load chemistry set? - Messages http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Forum - How Do I ...? - How do I load chemistry set? - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Sat, 05 Dec 2015 15:33:33 GMT Sat, 05 Dec 2015 15:33:33 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from MrDrWho13 jproctor wrote:

I have the same problem, I purchased the Christmas pack but can't find it anywhere. I am getting very concerned becuase this seems to be an ongoing problem, John.

If you go to File-->Licence-->Activate, then look in objects for a "Christmas" section. Also look in the character edit menu for some things.]]> Sat, 05 Dec 2015 15:33:33 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from jproctor Sat, 05 Dec 2015 15:20:39 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from Phil7newbie I have windows 10, 8 gigs ram and 2 gig video card.

On a side note, I cannot find "Environment VFX x1".

PS: Thanks to Jamie and the staff of Muvizu !
edited by Phil7newbie on 25/10/2015]]> Sun, 25 Oct 2015 15:54:30 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from Jamie Mon, 05 Oct 2015 13:49:25 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from Jamie
If you have this problem and haven't sent in a support ticket, please do so - it'll help me track who has the problem and make sure I get back to you with the fix.

Just send an email to support@digimania.com]]> Sun, 04 Oct 2015 13:01:12 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from imyourda Sat, 03 Oct 2015 15:10:34 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from MrDrWho13 Sat, 03 Oct 2015 13:52:01 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from ReggieMetalFox
Same problem for me, I purchased the Chemistry set yesterday, downloaded it twice (first with the patch, then I deleted it and redownloaded it from the option within the muvizu application), and I still don't have access to the new content.

Here's a capture :

As you can see, there are no thumbnails on the objects when I click on the Chemistry Set in the Objects section. However the padlocks are still here. I have not seen new characters either.

Now this is what happens when I try to create one object :

The message says that my copie of Muvizu Play is already authorized. But still they encourage me to buy another OR to enter the code.
So I tried to enter my licence code of Muvizu Play + and here is the result...

Error Message : The code that I entered has already been used...
(Thank you Captain MuvizObvious Cool

)

So, I think we got a serious problem with that Chemistry pack.
Help pleaase !
edited by ReggieMetalFox on 03/10/2015]]> Sat, 03 Oct 2015 13:45:49 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from MrDrWho13 imyourda wrote:

Thanks, I tried that and now Muvizu is trying to get me to buy a new license, even though I already have a valid play+ license.

I emailed support.

Ignore the link on the welcome message. Go to File-->upgrade-->enter code]]> Fri, 02 Oct 2015 21:15:11 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from imyourda
I emailed support.]]> Fri, 02 Oct 2015 20:54:17 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from MrDrWho13 imyourda wrote:

Hello,

I purchased chemistry set, and can't figure out how to open it. I clicked on it, it unzipped, saying it was okay, but I can't find it anywhere on Muvizu. Can someone help?

Thanks

Make sure Muvizu's closed when you install it, and if that doesn't work, try installing it from the option within the Muvizu application.]]> Fri, 02 Oct 2015 18:49:24 GMT http://www.muvizu.com/Forum/topic5196-how-do-i-load-chemistry-set.aspx Message from imyourda
I purchased chemistry set, and can't figure out how to open it. I clicked on it, it unzipped, saying it was okay, but I can't find it anywhere on Muvizu. Can someone help?

Thanks]]> Fri, 02 Oct 2015 18:48:08 GMT