Site Search
Join Muvizu
Messages in this topic - RSS

Home ? Tech Help ? Can't save sets and can't make videos

the topic is closed
17/01/2012 20:39:50

atinybitlower
atinybitlower
Posts: 3 		All of a sudden Muvizu will not let me save sets and it also won't let me make videos. It had been working fine and then last week everything has gone haywire. I am getting unknown error when trying to save sets and when trying to render videos.

These problems are evening appearing on sets that had previously saved and rendered without a problem.

Last week the system asked me to update and I did and since then everything has stopped performing properly. I then uninstalled the entire program and reinstalled to no avail. I have also downloaded the patch for saving sets but that has not solved the problem.

Any advice would be extremely appreciated since this is totally frustrating.

Thanks
Mike
permalink
18/01/2012 16:33:36

Luscan
Luscan
Posts: 176 		Hi,

If you still have the 0.19 installer can you try to install it to a clean directory? If sounds a little like something's gone a bit wobbly in the update process. If you can install it to a clean, new directory and it's still giving you issues it could be something else but I think a clean install could be the way forwards.
permalink
the topic is closed

Home ? Tech Help ? Can't save sets and can't make videos

About

Media

Legal

Muvizu

Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.