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Home ? How Do I ...? ? Windows 7 and a 64 bit machine

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08/08/2010 15:03:10

Tigerbeer
Tigerbeer
Posts: 1 		Hi



Does the software work on windows 7 running a 64 bit operating system. The program starts to launch and then stops and a screen come up saying that it failed and the problem is being checked with Microsoft




Cheers




Scott
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08/08/2010 15:41:32

lodylody
lodylody
Posts: 10 		Tigerbeer wrote:
Hi



Does the software work on windows 7 running a 64 bit operating system. The program starts to launch and then stops and a screen come up saying that it failed and the problem is being checked with Microsoft




Cheers




Scott


Same here (sane specs as well) - this needs sorting out, and I would really appreciate it if someone comes on to inform us!

Thanks,
Kieran.
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08/08/2010 17:53:44

glasgowjim
glasgowjim
Posts: 698 		Hi there,

Sorry you are having trouble launching Muvizu - could you please try updating to the latest version of Direct X at:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

Updating has fixed launch problems for a few users.

Take care,
-Jim.
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08/08/2010 19:00:52

lodylody
lodylody
Posts: 10 		It always says installation failed!
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08/08/2010 19:08:17

glasgowjim
glasgowjim
Posts: 698 		lodylody wrote:
It always says installation failed!


Hi lodylody,

What stage does the installation get to and what is the error message that comes up?

-Jim.
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Home ? How Do I ...? ? Windows 7 and a 64 bit machine

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.