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19/09/2010 12:41:14

tonethemoan
tonethemoan
Posts: 21 		Hi everyone, my first time here and I have just created my first project. I have an urgent question, which is puzzleing me. Have completed a project, I go to VIDEO TO MAKE THE MOVIE, BUT THE BUTTON IS GREYED-OUT. I haven't a clue what tto do.
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19/09/2010 13:04:34

NeilExperimental userMuvizu staff
Neil
Posts: 396 		Hi Tone,

I think the problem is that your start and end markers (the pink and white diamonds in the timeline) are sitting together, meaning your movie is zero length. To fix it, go to the timeline either by pressing Ctrl+T or clicking "Timeline" in the "Tools" menu, then moving the markers apart. That should enable the video menu for you.

Based on the feedback from other users on the forum, I've already changed the way this works to be more intuitive for the next release.
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19/09/2010 13:45:23

tonethemoan
tonethemoan
Posts: 21 		Hi Neil,
I just checked, and my end marker is at 3:26 (start 0:00) No cue points in between. Of course it may be a cue point at the end and not and end mark, How can I check that or at least insert a proper end mark? Nice to meet you by the way, I am enjoying muvizu
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19/09/2010 14:05:52

NeilExperimental userMuvizu staff
Neil
Posts: 396 		Nice to meet you too. Wave

To make sure, you can right click the bar that the markers are sitting on. A dialogue box should pop up where you can type in the start and end marker times.

Just to clarify, the start and end markers are pink and white diamonds, while the cue points are white diamonds with an exclamation mark inside.

Edit: I should also mention that the bottom two bars will turn green between the start and end markers.
edited by Neil on 9/19/2010
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19/09/2010 14:29:57

tonethemoan
tonethemoan
Posts: 21 		Ah! That's cool! My track turned green and all is well.
Make video now enabled. I just neede to know about "codec" I clicked the scroll box, "None" is all that is available and I got a message warning me that the file will be ver big. Any ideas?
Thanks Neil, or any/everyone
Tone
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19/09/2010 14:38:04

freakmoomin
freakmoomin
Posts: 272 		Heres some links that may help

http://www.muvizu.com/forum/topic490-what-codec-do-you-use-and-why.aspx

http://www.muvizu.com/forum/topic447-codecs.aspx

http://www.muvizu.com/forum/topic490-Codecs.aspx
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19/09/2010 14:56:58

NeilExperimental userMuvizu staff
Neil
Posts: 396 		Glad that helped, Tone.

It's odd that you don't have any codecs listed, there should at least be one or two that came with Windows. But never mind, we'll get you sorted out.

Freakmoomin's links should give you a good overview of what codecs other people are using and their different pros and cons. Or if you just want get something working quickly, I'd recommend you download and install the DivX codec pack from here:

http://www.divx.com/en/software/divx-plus/codec-pack

After you've installed that, restart Muvizu and it should appear in the list of codecs.
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19/09/2010 15:33:51

tonethemoan
tonethemoan
Posts: 21 		Well thanks Neil, I downloaded DivX which includes the codex pack, but nothing came up in the preferences in "make video" tab in Muvuzu. Sorry to be a pain.
edited by tonethemoan on 9/19/2010
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19/09/2010 15:51:28

NeilExperimental userMuvizu staff
Neil
Posts: 396 		Just so I'm sure we're talking about the same thing, am I right in thinking...

When the "Make video" window appears, you're clicking on the "Options..." button at the bottom, and the "Movie options" dialog box appears. But instead of a list of codecs like in the picture below, you only get "None" as an option?







I hate to say it, but have you tried turning it off and on again?

Maybe the DivX installer needs a reboot before it installs properly.
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19/09/2010 16:10:38

tonethemoan
tonethemoan
Posts: 21 		Yes Neil as you described, I checked options within MAKE VIDEO ans it still get "none" I also downloaded DVIX, which everyone seemes to prefer, but nothing.
WHAT HAVE I STARTED HERE? Oh yes, I did re-boot
edited by tonethemoan on 9/19/2010
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19/09/2010 16:16:23

NeilExperimental userMuvizu staff
Neil
Posts: 396 		Hehe, I don't know what you've started, but sadly I've run out of ideas. I'll poke our codec expert and see if he's got any ideas. In the meantime, you can make your movie without a codec, but the .AVI file it produces will be huge and may cause problems in other software. You can at least try it to see if you can carry on working.
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19/09/2010 16:18:57

tonethemoan
tonethemoan
Posts: 21 		Thank you Sir, I wanted to show off and upload it to Muvizu, but the size in AVI will be BIG! I will watch this apsce. In the meantime, is it worh re-downloading Muvizu?
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19/09/2010 16:24:33

NeilExperimental userMuvizu staff
Neil
Posts: 396 		I don't think reinstalling Muvizu will fix the issue, but I've been wrong before. It won't hurt to try it.
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19/09/2010 17:00:56

tonethemoan
tonethemoan
Posts: 21 		Wee, I tried re-installing no change, I get no codc options in MAKE VIDEO. I now have an AVI file, which doesn't want to play in anything. I re-installed using the original download and then had to go through the massive list of updates from August 2010. The only otther thing I can think of is to run a complete new download direct from Muvizu. But there you go! Whaaaaa?

Butting in here again, I have cracked it with the help of AVS software and want to thank all for their advice and putting me right. My video should be on You Tube any time now
Thanks again
edited by tonethemoan on 9/19/2010
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19/09/2010 23:49:38

NeilExperimental userMuvizu staff
Neil
Posts: 396 		tonethemoan wrote:
Butting in here again, I have cracked it with the help of AVS software and want to thank all for their advice and putting me right. My video should be on You Tube any time now
Thanks again

Excellent news! I'm looking forward to seeing your video.

Could you do me a favour and quickly describe how you fixed it with AVS, please? That way we here at Muvizu can have some understanding of what went wrong and can direct other users if they have the same problem. Thanks, Tone.
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20/09/2010 13:37:14

tonethemoan
tonethemoan
Posts: 21 		Absolutely Neil!
At the prompting of a couple of posts I downloaded AVS Video converter. I bunged in my 2.5 GB AVI made in Muvizu and ran the program to save as DIVX, xVID. The file now weighs in at 21.4 MB and is uploaded through Muvizu to You Tube (put qestony in the search field). I am still unable to get any codecs into Muvizu, but provided I just run "make video" and let it create a giant AVI I can now get away with it.
By the way, the AVS deal cost me £42.00 Sterling, but you can download all their software and updates.
I hope this helps anyone else struggling with the codec thing.
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.