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Home ? Tech Help ? Software keeps un-resgistering itself

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03/11/2016 17:44:14

mooveezz45
mooveezz45
Posts: 3 		Hi,
I just purchased your softrware and the Spline addin, but I've got a few problems. What should I do?
Every time I start the program, I see the button on the splash window giving me the option to "Upgrade to Muvizu:Play+" then I find that most functionality has been locked. I have re-registered the program several times, but this keeps happening.
The second problem is that every time I close the program, I get the following app crash report:
Problem Event Name: APPCRASH
Application Name: Muvizu.exe
Application Version: 1.0.0.0
Application Timestamp: 57d00e67
Fault Module Name: atidxx64.dll
Fault Module Version: 8.17.10.661
Fault Module Timestamp: 56f000fe
Exception Code: c0000005
Exception Offset: 000000000001f4f8
OS Version: 6.1.7601.2.1.0.768.3
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03/11/2016 17:46:08

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220 		You'll want to contact support for both these issues, they should know what the problem is: http://www.muvizu.com/Support
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04/11/2016 15:12:20

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 399 		mooveezz45 wrote:
Hi,
I just purchased your softrware and the Spline addin,...


Excuse my ignorance, but what is the "spline" addin?
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04/11/2016 19:31:31

mooveezz45
mooveezz45
Posts: 3 		Thank you. I'm headed there now.
edited by mooveezz45 on 04/11/2016
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04/11/2016 19:32:53

mooveezz45
mooveezz45
Posts: 3 		Excuse my ignorance, but what is the "spline" addin?
Doh! I meant to say "Key framing expansion pack".
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04/11/2016 19:33:11

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220 		I don't know what you did, but you just broke the forum. Big Grin
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Home ? Tech Help ? Software keeps un-resgistering itself

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.