davies401 - all messages by user

2014/7/19 13:40:39
Unable to Upgrade Hi MrDRWho13,

Many thanks for your reply.

I have received an acknowledgement this morning to my support request - so I expect I'll hear something on Monday.

Thank you for your consideration,
2014/7/18 17:56:29
Unable to Upgrade Hi,

I have been trying to complete the upgrade to "plus" - using the built in Licence Manager but can't get past the order confirmation page.
I am getting an error message which reads "Sorry, an unexpected error has occurred. Our engineers have been notified of the issue. Please try again later".
I have raised a support ticket and also sent an email to support - but not had any reply.
Is there any other way to purchase the licence?

Thanks in advance for any advice.

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