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Smartypants - all messages by user

2015/10/2 1:44:21
Why can't I use my free Content Packs? Thanks, fazz68.

I would like a reply from a Muvizu employee at this time.

Cheers.
2015/10/2 1:16:33
Why can't I use my free Content Packs? @fazz68:

I think that this is very unfair. I would like to doubly confirm if this is a permanent change.
So you give for free and do a reverse Robin-Hood and take it back.

I believe that best practice is to "grandfather" me into Muvizu with all my free content packs.

Kindly reconsider.
I might purchase Play+ in the future if I see that the company is committed to it's users.

I await your reply.

Thanks.
2015/10/1 22:56:26
Why can't I use my free Content Packs? Hi.
I've had Muvizu for a long time and today, I noticed that all my free contents packs are padlocked.
What's going on? Is there a problem?
Since I had them for free, I should be able to keep them for free, don't you think?
Please help me.
2014/6/13 22:40:25
Muvizu main screen area continuously spinning. Hi.

This problem has still *NOT* been resolved?

Amazing
2014/3/4 0:13:48
Muvizu main screen area continuously spinning. @meganetrix,

Thank you for confirming this bug!

Now I would appreciate a response from Muvizu on when this problem will finally be corrected.

Please!

Smartypants Gotcha!
2014/2/3 0:28:26
Muvizu main screen area continuously spinning. Hi my boffin friends, Neil (hope you are feeling better!) and Muvizu_admin:

I have been using Device Manger to disable/enable the joystick and it works, but it is inconvenient.
So, I will await your suggestion and even better, find a permanent solution.

I mean you do want me to buy Muvizu Play Plus, right?

Cheers from the USA,

Smartypants On Topic
edited by Smartypants on 03/02/2014
2014/1/13 22:26:37
Muvizu main screen area continuously spinning. Hello rbeck1993,

With all due respect, your "solution" is simply unacceptable. I shouldn't have to unplug and re-plug.
The solution is in within your code. I do not have this problem with any other software.

As a matter of fact, I tried my friends Windows 7 64 bit system with Muvizu and his own Logitech joystick, since my last post. He called me two days later with the same problem.

I would like one of your core developers to comment here on why this might be happening and how it can be corrected. Looks like a real bug to me. I'm sure that your company can do better!

Respectfully,

Smartypants

P.S. Please don't let me uninstall your program over this. I'm confident you can fix it.
edited by Smartypants on 13/01/2014
2014/1/8 16:02:12
Muvizu main screen area continuously spinning. Happy New Year!

Patiently awaiting a response. I really would like to have this solved.

Thanks,

Smartypants Logic
2013/12/22 20:46:52
Muvizu main screen area continuously spinning. Hi ziggy72 and Neil and others...

Relpaced all DeadZone=0.7 settings to DeadZone=10.
Unfortunately, this did not resolve the issue.

I have a USB external HDD and a USB Joystick (as above) connected.
No known system changes have been made for weeks.

Joystick on all games (when run) perform perfectly.

So I performed a simple test -

Closed Muvizu and removed USB Joystick.
Restarted Muvizu with USB Joystick. All works fine.
Restarted system. All works fine.

Closed Muvizu and reconnected USB Joystick.
Restarted Muvizu with USB Joystick. Problem returns.
Restarted system. Problem returns.

Idea...

Is there any way in Muvizu to inhibit *any* joystick and controller input?
That is, except for the Keyboard and Mouse?

TIA,

Smartypants
edited by Smartypants on 22/12/2013
2013/12/22 19:21:53
Muvizu main screen area continuously spinning. Greetings Neil,

Well, turned on my system today, went into Muvizu and the problem started again. Cursing

So I carefully followed all your instructions in the above post and modified the correct .ini file.
Created a copy of the original one, too.

"I've bolded the bits that control the dead zone that Ziggy is talking about. Try changing each of those so that they have a bigger number (e.g. "DeadZone=0.5" or "DeadZone=0.9") instead. Save the file in Notepad and launch Muvizu again."

Tried 0.5 first, then 0.9 - unfortunately the change didn't work.
What is the next step? I'm gobsmacked.

Respectfully,

Smartypants
edited by Smartypants on 22/12/2013
2013/12/17 22:04:51
Muvizu main screen area continuously spinning. Hi all,

Running the latest build of Muvizu:Play. 1.2 build, 2013-10-28.01R, 64 bit.
Decided not to reinstall, since everything still appears OK.
Will need to test on second computer with Windows 7.

Neil, my apologies, it is not a Beta, my mistake.
MrDrWho13, it is the White icon... Muvizu Play as mentioned above.

Don't know why I had this problem for a full day, even after a cold reboot (x2).
Started it today and everything is fine. Did you people push out an update? Whaaaaa?

If it crops up again or on the other computer, I will try the fix as Neil mentioned.

Many thanks to all!

Cheers,

Smartypants lol hit
edited by Smartypants on 17/12/2013
2013/12/17 19:55:38
Muvizu main screen area continuously spinning. Hi Neil,

Thank you for your rapid and kind response.

Funny thing is that I turned on my main Windows 7 system,
fired up Muvizu and now everything is fine (at least for now.)

Let me monitor this situation and get back to you. Obviously something very weird is up.

Hi MrDrWho13,

Yes, I had Muvizu already installed before I was "upgraded" to Muvizu:Play

Should I cleanly uninstall and reinstall the program?

Cheers and many thanks,

Smartypants On Topic
edited by Smartypants on 17/12/2013
2013/12/16 20:43:38
Muvizu main screen area continuously spinning. Hi urbanlamb,

Thanks for your response.

I loaded Muvizu onto another Windows 7 system, installed the joystick and now have the same problem there as well.

All user configurable settings for the Joystick are normal and functioning in that way.

Could someone from Muvizu get involved?

Cheers,

Smartypants Logic
2013/12/16 2:42:06
Muvizu main screen area continuously spinning. Hi ziggy72 and others,

I don't have a Logitech Control Panel, just the built-in facilities within Windows 7.

Could you kindly walk me through this? The joystick seems perfectly calibrated in all my games.
That is, no movement without input.

I don't understand why the Joystick would interact with the Mouse for input?
Muvizu only uses the Mouse, correct?

Perhaps it might be a Muvizu programming issue, since it still says "beta."
Funny thing is that I have been using this configuration for months and never had this before.

Thanks,

Smartypants
edited by Smartypants on 16/12/2013
2013/12/15 16:14:13
Muvizu main screen area continuously spinning. Hello,

I am using the latest English version of Muvizu for my Windows 7/Sp1 64 bit system.

For some weird reason, when I start the program, the inside of the main screen starts "spinning" horizontally. I noticed that I am basically unable to control it with my mouse. This has *never* happened before. I am however, able to go the menu and perform all other menu type functions normally.

I also have a Logitech 3D pro USB joystick, which is *also* able to interact somehow with Muvizu, even though I have always just used the mouse without incident. Nothing in my hardware/software configuration has been changed by me.

When I disconnect the Joystick, all is well. I used the Windows 7 default drivers for this joystick and all has been fine up to today.

Obviously, there is an interaction with Muvizu and the Joystick, which is working perfectly for all my games.

I restarted the system from a cold boot and the problem persists, even while going directly into Muvizu upon login.
Really strange that the Joystick controls Muvizu. Now I can't use this great software.

Is this a Muvizu bug? Is there anything I can do to correct this?

Very strange! Please help.

TIA,

Smartypants
edited by Smartypants on 22/12/2013
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.