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Home ? Tech Help ? can't open Muvizu...got an error msg......

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11/09/2011 07:30:39

kasun5678
kasun5678
Posts: 3 		Hi all.
I downloaded MUVIZU September 2011 release v0.17b 32 bit version and I installed it. Then I tried to run it. Bt I got this error msg. Can any one help me plssssssssssssss.....I really like this soft. It's awsome. Really have to try this.

Error massages
http://www.freeimagehosting.net/795ec




Error riport

http://www.freeimagehosting.net/eca32



Help meeeeeeeeeeeeeeeeeeeeeee
edited by kasun5678 on 11/09/2011
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11/09/2011 11:00:51

NeilExperimental userMuvizu staff
Neil
Posts: 396 		Hi Kasun,

Sorry you're having trouble. Hopefully we can fix it and get you going.

That sort of error message usually means there's a problem with your .Net installation. When installing Muvizu, it asks you to install three additional components: Visual C++ Runtime, DirectX Runtime and .Net Framework. Did you leave these ticked, or did you untick them?

If you unticked them, you should be able to fix it by running the installer again and leaving the boxes ticked.

Alternatively, you can install .Net Framework 3.5 separately here:
http://www.microsoft.com/download/en/details.aspx?id=22

Let us know how you get on and if needed, we'll look into it further.
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11/09/2011 11:40:52

kasun5678
kasun5678
Posts: 3
Hi Kasun,

Sorry you're having trouble. Hopefully we can fix it and get you going.

That sort of error message usually means there's a problem with your .Net installation. When installing Muvizu, it asks you to install three additional components: Visual C++ Runtime, DirectX Runtime and .Net Framework. Did you leave these ticked, or did you untick them?

If you unticked them, you should be able to fix it by running the installer again and leaving the boxes ticked.

Alternatively, you can install .Net Framework 3.5 separately here:
http://www.microsoft.com/download/en/details.aspx?id=22

Let us know how you get on and if needed, we'll look into it further.



Hey thanx a lot for helping me.....
Ya I ticked Visual C++ Runtime, DirectX Runtime and .Net Framework and installed Muvizu.
Then got that error. Pls can u help me to fix it......
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11/09/2011 14:49:13

NeilExperimental userMuvizu staff
Neil
Posts: 396 		kasun5678 wrote:
Ya I ticked Visual C++ Runtime, DirectX Runtime and .Net Framework and installed Muvizu.
Then got that error. Pls can u help me to fix it......

Hmmm... that's odd. Everything I can find on this particular error seems to suggest that should fix it.

Would you mind installing the .Net Framework separately using the link below then try running Muvizu again, just to check. Thanks.

http://www.microsoft.com/download/en/details.aspx?id=22
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11/09/2011 20:49:10

kasun5678
kasun5678
Posts: 3 		Neil wrote:
kasun5678 wrote:
Ya I ticked Visual C++ Runtime, DirectX Runtime and .Net Framework and installed Muvizu.
Then got that error. Pls can u help me to fix it......

Hmmm... that's odd. Everything I can find on this particular error seems to suggest that should fix it.

Would you mind installing the .Net Framework separately using the link below then try running Muvizu again, just to check. Thanks.

http://www.microsoft.com/download/en/details.aspx?id=22


Ohh . I went to your link and just installed .Net Framework separately. wooow It worked man. Thanx a lot cheerzzzzz Cool
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11/09/2011 22:14:17

NeilExperimental userMuvizu staff
Neil
Posts: 396 		Brilliant! Enjoy Muvizu.
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Home ? Tech Help ? can't open Muvizu...got an error msg......

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.