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05/01/2012 18:42:22

ukBertyMuvizu mogulExperimental user
ukBerty
Posts: 975 		I think that the Cloud may have burst !

bugs@muvizu.com no longer works - or have you taken this down in preparation for the update
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06/01/2012 09:32:03

Marco_D
Marco_D
Posts: 582 		Hi Berry,

Thanks for the heads up.

We will run a few tests to see what's wrong.
If you have a bug to report feel free to send me a message here on the forums

Thanks once again.

Cheers,
Marco
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06/01/2012 10:22:57

Marco_D
Marco_D
Posts: 582 		Hello everyone,

There is definitely something wrong with this email address and should be fixed shortly.

I apologise for any inconvenience this may have caused.

Cheers,
Marco
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06/01/2012 10:52:27

Marco_D
Marco_D
Posts: 582 		Hello everyone,

The email address bugs@muvizu.com is now up and running.

Cheers,
Marco
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15/06/2012 23:16:26

GordonZernich
GordonZernich
Posts: 14 		About a week ago I downloaded the Muvizu software was was learning how to use it.
It is a gas!


However, now I can't open the program! I've deleted the program and re-installed it a couple times now. When I attempt to open it I get a message:

"Failed to compile global shader F Downsample scene.
The version I'm attempting to download is: v0.19b 64-bit

I don't get it! I had it on my PC and now I don't!


Please help!
edited by GordonZernich on 15/06/2012

Okay, I have it back now ... don't know how or what I did right, but it's back
edited by GordonZernich on 15/06/2012
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17/06/2012 16:49:43

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		GordonZernich wrote:
About a week ago I downloaded the Muvizu software was was learning how to use it.
It is a gas!


However, now I can't open the program! I've deleted the program and re-installed it a couple times now. When I attempt to open it I get a message:

"Failed to compile global shader F Downsample scene.
The version I'm attempting to download is: v0.19b 64-bit

I don't get it! I had it on my PC and now I don't!


Please help!
edited by GordonZernich on 15/06/2012

Okay, I have it back now ... don't know how or what I did right, but it's back
edited by GordonZernich on 15/06/2012



Glad things are working now Gordon, if you have any further problems - please let us know

--
Direct, don't animate!
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10/04/2013 15:54:38

atacar
atacar
Posts: 8 		Two times tryng to create the new character "Rosie", then it is the result:

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10/04/2013 16:36:02

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		atacar wrote:
Two times tryng to create the new character "Rosie", then it is the result:


Hi atacar,

The first thing I would recommend you do is uninstall and make sure there is nothing left of Muvizu (check C:\program files and delete any Muvizu or Muvizu Play folders after uninstalling). Restarting is always a good idea at this point. I'd then install the full version of Muvizu:Play and make sure that Rosie still does not work. If it she still does not work, let us know and we'll take things from there!

--
Direct, don't animate!
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10/04/2013 16:59:36

atacar
atacar
Posts: 8 		Yes, that was the problem! ( My bad, Cool ) Now all is allrigth!

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.