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Home ? Tech Help ? Startup error

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15/10/2012 08:08:34

aayz_10
aayz_10
Posts: 1 		when i open my muvizu it says
"An error has occurred: Unable to load DLL 'UE3Engine.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)


how do i correct it??
i've reinstalled it many times

please help....................
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16/10/2012 10:14:22

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		Hi aayz_10 - sounds like you've got a corrupt installer. Try downloading it again, I'd recommend you try our mirrors to get a fresh download. The links are here -

GE.TT 32bit & 64bit - Full versions

Gamershell - 32 bit - Full version
Gamershell - 64 bit - Full version

Let me know if this does not work, or even if it does, and we'll see what else we can do. Good luck!

--
Direct, don't animate!
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23/12/2012 23:09:28

Gacha
Gacha
Posts: 1 		It doesnt work for me, not even if i download from the mirrors
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08/01/2013 00:58:24

bigalthebear
bigalthebear
Posts: 1 		Same issue, DLL error with the UE3Engine error. Looks like their software is corrupt. YES, I downloaded from the mirror site since their main download failed to work. STRIKE number 2.

Must be a corrupt installer. Nope, I'm not corrupt, but maybe the software is? hmmm?
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08/01/2013 10:28:34

Marco_D
Marco_D
Posts: 582 		bigalthebear wrote:
Same issue, DLL error with the UE3Engine error. Looks like their software is corrupt. YES, I downloaded from the mirror site since their main download failed to work. STRIKE number 2.

Must be a corrupt installer. Nope, I'm not corrupt, but maybe the software is? hmmm?


Muvizu is not corrupt, that actually made me smile

Now to the point. Some anti-virus create problems while downloading software.
My advice is for you to disable your anti-virus while you download and install Muvizu. Once installed turned your anti-virus back on.

Which anti-virus / firewall are you using?

Let us know if it worked.

Cheers,
Marco
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11/04/2013 01:01:04

FMt1
FMt1
Posts: 1 		Hi,
I'm new here.
I'm having the same problem with downloading. Any other methods to fix this (I tried your suggestions already). Thank you
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18/04/2013 15:23:03

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		hi FMt1,

Marco's suggestions of turning off your anti-virus can help as sometimes they interfere with your downloads. Another option would be to use a download manager, something like http://www.getright.com although there are plenty of others out there!

Hope this helps!

--
Direct, don't animate!
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.