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Home ? Feedback ? program freezes

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03/12/2013 16:57:54

Tubal
Tubal
Posts: 14 		don't know if this has come up before (tho' I did search)

whilst moving anything with the left mouse button pressed I inadvertently, momentarily touch the right mouse button the program freezes for about a minute. This is completely reproducible.
edited by Tubal on 03/12/2013
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03/12/2013 18:04:20

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220 		That's odd, try sending the set to bugs@muvizu.com
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04/12/2013 10:40:37

Tubal
Tubal
Posts: 14 		Just to clarify.


This happens when dragging anything in the timeline.
For example:
If I grab the position marker in the time line by left-click-and-hold I can move it up and down the time line at will. If whilst I am doing this, ie the left mouse button is held down, I inadvertently click the right mouse button then the entire program freezes for about a minute -- other program windows are unaffected and task manager shows muvizu.exe consuming its normal resting amount of processor time (~5%). The effect is the same if I am dragging anything else on the timeline, eg movements, camera cuts, sound etc.

It is independent of set (so I haven't sent one, but can if you think it will help), I created a bare bones scene, entirely empty, and the problem is the same.

**UPDATE
I have found that if whilst in the frozen state one goes to another window, e.g. Task manager, and then returns to the Muvizu window the Muvizu window is back to normal, ie working, so at least I've discovered a quicker way to get back to work than waiting a minute

perhaps others could see if they can reproduce the phenomena.
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04/12/2013 17:04:54

percensus
percensus
Posts: 34 		I do have the same prob on my desktop, (Play/ 64bit/ win7)
but as you already noticed,.. briefly minimalizing Muvizu fixes the problem
so I never really worried about it.
However on my laptop (Play/ 32 bit/ vista) the error does not occur.
regards
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04/12/2013 23:02:36

Tubal
Tubal
Posts: 14 		percensus wrote:
I do have the same prob on my desktop, (Play/ 64bit/ win7)
but as you already noticed,.. briefly minimalizing Muvizu fixes the problem
so I never really worried about it.
However on my laptop (Play/ 32 bit/ vista) the error does not occur.
regards

On my desktop, also Play/ 64bit/ win7 I think it acts the same as yours, ie moving the focus to a different program's window and back or -- and I hadn't noticed this before -- minimising by clicking the muvizu tab on the windows tool bar (the muvizu window minimise is inoperable) restores functionality.
On my laptop however, Play/ 32 bit Dell studio/ vista, the fault DOES occur and can be remedied by the same methods.
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.