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Home ? Tech Help ? Downloaded objects won't open

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27/01/2014 21:19:30

percensus
percensus
Posts: 34 		Hi Guys
A lot of times when I download an object via "Create> Objects> Online"
the object does download to my HD, then the "Import object" window pops up
but the "OK" button is greyed out so I can't import the object



I know, once downloaded, I can import them via "Create> Import"
but its very hard to find a specific object/map cause all the mapnames are actually numbers
(i.e. if you download the christmas tree, its in a map named: /21234 etc.)

Anyone knows a fix for that??

regards
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27/01/2014 21:28:28

urbanlamb
urbanlamb
(Account inactive)
Posts: 1786 		this might mean you have not installed the content package it came if its as its a muvizu asset its installed hard coded. You can download the pack it came from and install it and then it should be fine

http://muvizu.com/GetAssets#&&pl=29&s=1&p=1&q=&c=1

or if its not a muvizu object but someone in the community
you might also want to login to the gallery from the internet and download if its not a muvizu created object it might not just be wanting to install properly.

http://muvizu.com/GetAssets
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28/01/2014 01:57:18

percensus
percensus
Posts: 34 		Thanks for your reply,..
Well,.. the content from the content packs is working just fine,..
Not shure what you mean by the second part,
but if you mean the object may have gotten corrupted during download.
That's not it, cause I can open them, if I can find them.
Some of them just won't open via that browser thingy,.
(just checked,.. its not "user related" either)
regards
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28/01/2014 02:13:30

urbanlamb
urbanlamb
(Account inactive)
Posts: 1786 		ah okay so its user created content. Some stuff is uvmapped and other stuff is not mapped if its made in sketchup its possible its not uvmapped and this might cause an issue. You can send the link of the object to muvizu. Use the support system and tell them it wont open and maybe they can fix it. There have been many coding changes so not surprised some assets are not working


http://muvizu.com/Support
edited by urbanlamb on 28/01/2014
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28/01/2014 02:26:03

percensus
percensus
Posts: 34 		Thanks,.. I'll do that.
regards
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.