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Home ? Tech Help ? critical error on last installed update

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24/10/2015 00:03:34

cperg
cperg
Posts: 8 		I have recently run the upgrade install for muvizu. When the software runs it stops before any of the window are shown with fatal errors. I have an image of the errors.


MuvizuPlaySetupDXDotNetFull_2015.10.01.01R_x64.exe << version installed
Windows 10 OS


first error is

Address = 0x803c8b5b (filename not found) [in C:\Program Files\Muvizu Play\Binaries64\Muvizu.dll

This error repeats 15 times but with different addresses. Then the last one is for the filename not found of Muvizu.exe in the same location.

edited by cperg on 24/10/2015
edited by cperg on 24/10/2015
edited by cperg on 25/10/2015
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25/10/2015 16:10:33

lukzinho
lukzinho
Posts: 5

Tutorial Muvizu in windows 10 without dedicated graphics card
not dedicated graphics card
not direct x11
not QUAD Core processor

dual core
8GB Ram
GPU GTS250 1GB
HDD 5TB

thank you
edited by lukzinho on 25/10/2015
edited by lukzinho on 25/10/2015
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28/10/2015 15:51:10

cperg
cperg
Posts: 8 		lukzinho,


Really thanks for the Video Reference. I got as far as the loading of the utility dxcpl. When it loaded as an Administrator the debug layer was set to Application Controlled. This setting seems to not allow setting changes until the edit button is pressed and the Muvizu.exe file is located and added to the list of applications. Once I returned to the utility console of dxcpl I was then able to make the changes suggested in the directx control panel. It works! I now have it up and running once more.


Sincerely
-Chris
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Home ? Tech Help ? critical error on last installed update

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