Site Search
Join Muvizu
Messages in this topic - RSS

Home ? Tech Help ? Muvizu Never creates any icons when i install it

the topic is closed
03/12/2010 17:34:15

gredd18
gredd18
Posts: 5 		Whenever i install Muviuz, it NEVER creates any icons to start it, PLEASE HELP ME!
permalink
03/12/2010 18:17:32

Marco_D
Marco_D
Posts: 582 		Hi Gredd18,

You can find the launcher (for updates) and the .exe file in the following folders.
These locations might change, depending on your install options.

For 64-bits operating system:
C:\Program Files (x86)\Muvizu\Binaries

For 32-bits operating system:
C:\Program Files\Muvizu\Binaries

Again, these are the default locations.
Although no icons are created, after the install, you can always create those shortcuts by right-clicking the file and dragging it to your desktop.

Cheers,
Marco
permalink
03/12/2010 18:42:30

gredd18
gredd18
Posts: 5 		Thanks!
permalink
03/12/2010 18:44:49

gredd18
gredd18
Posts: 5 		i tryed it and Muvixu crashes on startup, i checkex out the FAQ and everything and it just says "muvizu has stoped working..." and i don't know what to do, please help!
permalink
03/12/2010 18:55:35

Marco_D
Marco_D
Posts: 582 		Hello Gredd18,

Sorry to hear that the problems persist.
I will try to help you on this one. Here are a few things you can try.

1. Try running the launcher to update the client, since we patched Muvizu recently.
2. If you still have the installer, try to uninstall Muvizu and do a new install.
3. Can you check if your computer can run Muvizu? You can see what the requirements are on the download page.

Please keep me posted. Thanks.

Cheers,
Marco
edited by Marco_D on 03/12/2010
permalink
03/12/2010 19:43:19

gredd18
gredd18
Posts: 5 		i Tryed all that, but it still won't work!
permalink
03/12/2010 20:02:16

Marco_D
Marco_D
Posts: 582 		Hello again,

What operating system are you using at the moment? Some operating systems requires you to run Muvizu as an administrator.
Also make sure you Direct X version is up to date and the same with your video card.

Direct X Runtime update can be found at:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3


You can get the latest NVIDIA drivers from:
http://www.nvidia.com/Download/index.aspx?lang=en-us

ATI drivers from:
http://support.amd.com/us/gpudownload/Pages/index.aspx

Hope this helps. Let me know if not.

Cheers,
M
permalink
04/12/2010 07:46:10

gredd18
gredd18
Posts: 5 		i am useing a Vista laptop, and i am NOT a Admin, so can useing vista or laptop make it not work?
permalink
04/12/2010 14:48:32

Marco_D
Marco_D
Posts: 582 		Hi Gredd18,

There you go, try running Muvizu in Admin mode and you should be good to go.

But make sure you have your video card driver and the latest DirectX version running.

Cheers,
Marco
permalink
the topic is closed

Home ? Tech Help ? Muvizu Never creates any icons when i install it

About

Media

Legal

Muvizu

Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.