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Home ? Tech Help ? Cannot watch videos

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12/04/2013 14:12:22

rogdodge
rogdodge
Posts: 10
I have reported a few times that I cannot view any videos in Windows 7 and IE9. I haven't heard anything back yet so I have uninstalled IE9 and tried again to see what happens but still the same problem with IE8 - just a quick flash of a black rectangle and then nothing. I have installed the latest Flash Player and Shockwave.

Although I have found if I press the Back Key and then press Forward the page displays the video, which I can play.

I have tried this in FF and though I got the video it began to slow right down until my PC crashed and I got message saying I had either a hardware or software problem. I really do not know what is wrong with my PC. I just wondered whether any one else has encountered similar problems or do most folk use FF.

regards,

EDIT: I only had the problem after upgrading to IE9 so I thought I had nothing to lose by trying IE10. Oddly enough it seems to be working for me - so far. I am now keeping my fingers crossed.
edited by rogdodge on 13/04/2013
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18/04/2013 15:51:30

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609
rogdodge wrote:
I have reported a few times that I cannot view any videos in Windows 7 and IE9. I haven't heard anything back yet so I have uninstalled IE9 and tried again to see what happens but still the same problem with IE8 - just a quick flash of a black rectangle and then nothing. I have installed the latest Flash Player and Shockwave.

Although I have found if I press the Back Key and then press Forward the page displays the video, which I can play.

I have tried this in FF and though I got the video it began to slow right down until my PC crashed and I got message saying I had either a hardware or software problem. I really do not know what is wrong with my PC. I just wondered whether any one else has encountered similar problems or do most folk use FF.

regards,

EDIT: I only had the problem after upgrading to IE9 so I thought I had nothing to lose by trying IE10. Oddly enough it seems to be working for me - so far. I am now keeping my fingers crossed.
edited by rogdodge on 13/04/2013


Thanks for this report rogdodge. We believe this problem has now been fixed. Has anyone else had problems with IE9? or IE (any version) ?

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