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Home ? Tech Help ? General protection fault!

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22/10/2010 11:01:43

Mozart
Mozart
Posts: 14
Hi there,
Here my problem is "General protection fault!" reads like this:

History: GImage::GImage() Address = 0x10b7a9b3 (filename not found)
I can't open my file, it stops at 78% and then apears the above, would anyone kindly help me please, thank you!
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22/10/2010 11:08:25

Mozart
Mozart
Posts: 14
Seems someone also got that problem, latter on I'd better do Muvizu on my own computer since I can not get access to C: in our classroom
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22/10/2010 11:27:03

glasgowjim
glasgowjim
Posts: 698
Hello Mozart, sorry you are having trouble.

Could you please send the set to bugs@muvizu.com so that our developers can have a look at it?

Take care,
-Jim.
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23/10/2010 06:05:33

Mozart
Mozart
Posts: 14
glasgowjim wrote:
Hello Mozart, sorry you are having trouble.

Could you please send the set to bugs@muvizu.com so that our developers can have a look at it?

Take care,
-Jim.

Thank you and I did.
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23/10/2010 16:40:05

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988
Odd thing - had the same GPF, which stopped the set file loading. Was going to send it to you (Muvizu) but it was 8 meg and I couldn't be bothered. Before I deleted it, I tried loading it again to get the exact code off the error message, and the damn thing loaded okay! No idea why, but I noticed that more of my characters had sunk through the street than usual. Normally, I've had to review each set I've loaded to lift (some of) the characters back up onto the pavement as their feet always sink down to the ground plane - not a big problem. On this new set, however, one of my characters was lying on his back (at the end of the 'Heartbroken' animation which I was using for him) and had sunk down to the ground plane. Why he was at that part of the animation I don't know, normally he would be standing in his inital state, but it seems an odd coincidence that he, for the first time, is out of place and sunk down. It has only happened (as far as I know) on this occasion on this (buggy) set. Hope this is of some help to you and Mozart there.
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23/10/2010 19:15:59

mystoMuvizu mogulExperimental user
mysto
Posts: 471
I've had the same problems with a few of my sets too. Very strange.
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29/10/2010 00:03:42

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988
Another odd thing - I've just discovered that if you load a set that gives you a GPF, then restarting Muvizu, and loading a different (working) set, it then allows you to load the first set sucessfully. Don't know if that works absolutely every time, but it's worth a go.
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