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Hi Guys,Thanks for letting us know, we would like to apologise for any inconvenience these problems have caused.The issue with the accessories arose after a software update on our systems, at the end of last week, which disabled the accessories from being displayed within the application.The DLL problems described here should be fixed simply by using the version of the installer with direct X and .net, as shedofjoy points out. The issues with the link in the .net installer not working is unfortunately out of our control as this is provided by the .net installer and not Muvizu. You can get the latest .net framework installer at http://www.microsoft.com/downloads/details.aspx?FamilyID=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en />Thanks again and don't forget to take part in our 3D animation contest which is being run in conjunction with 3D World magazine. The prizes up for grabs are fantastic. Check out the competition details at http://www.muvizu.com/SiteNews/Default.aspx?did=8
Muvizu 3D is compatible with 64-bit systems. It's been tested on Windows Vista and Windows 7 64-bit systems. The problem you've experienced is more likely due to the version of direct x or .net that you have installed. We'd recommend you download and install the version of Muvizu with direct X and .net included in it. If you're still having problems you can reply here or email to firstname.lastname@example.org and we'll do everything we can to sort this out for you.
Hi binarycode,We had a look into the error you've reported "Vertex element type 5 not supported" and it looks like this is because your hardware is not compatible with the Muvizu 3D application. Can you provide us with some more details of your system?Thanks,The Muvizu Team
Hi kachalo,The best thing to do is to uninstall and then reinstall Muvizu 3D with the Direct X and .net option installed, if what is bundled with Muvizu is older than what is on your system already then the newer parts will be kept. By doing this it will ensure that all parts of Direct X and .net needed are available for Muvizu. If your still having problems after doing that check that you have an up to date version of the Microsoft Visual C++2005 Redistributable Package installed, this can be found at http://www.microsoft.com/downloads/details.aspx?familyid=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=enIf you are still having problems you can reply to us here or at email@example.com and we'll be happy to investigate the problem further.Cheers,The Muvizu Team.
Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.