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Home ? Tech Help ? Unknown error.....

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19/04/2013 00:23:07

sandwiches
sandwiches
Posts: 19 		I installed the update today that was available for Muvizu. I then launched the program and worked on a scene I've been working since before the update. Now when I save I get the following message: There was an error saving the scene. Unknown error. Is there a fix for this? Thanks.
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19/04/2013 06:46:04

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220 		Hi, if it looks like this http://www.muvizu.com/forum/topic2666-crashes-and-error-messages.aspx?p=f#post15754 then just ignore it, your set is saved anyway.
edited by MrDrWho13 on 19/04/2013
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19/04/2013 13:27:25

sandwiches
sandwiches
Posts: 19 		Yes it looks exactly like that. And I did notice it's saving anyways. Ok well hope ignoring it is indeed ok, lol. I'm using Muvizu for a project and just hoping that the end result is ALL saved and functional. Thank you.
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19/04/2013 14:03:57

Mike_Num_5
Mike_Num_5
Posts: 165 		Hi sandwiches.

Yea it will save fine for you regardless of the message. We are hoping to have a fix for that error message soon, but rest assured the function of saving still works!
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19/04/2013 14:06:04

sandwiches
sandwiches
Posts: 19 		Great, thanks so much. I love this program, it's awesome and fairly easy to use. =)
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19/04/2013 14:10:42

Mike_Num_5
Mike_Num_5
Posts: 165 		We're glad you like it!
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19/04/2013 14:11:47

sandwiches
sandwiches
Posts: 19 		Absolutely!
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19/04/2013 21:36:51

Valero
Valero
Posts: 50 		I just installed the Muvizu Play version April 12, and just as the first version, it reports "an unknown error" when saving the project????
It does save the project, but the error report always appear.
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22/04/2013 10:57:29

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609 		Valero wrote:
I just installed the Muvizu Play version April 12, and just as the first version, it reports "an unknown error" when saving the project????
It does save the project, but the error report always appear.



Hi Valero, we have a fix on the way for this problem. Stay tuned...

--
Direct, don't animate!
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.